Return & Refund

Return & Exchange Policy — Shop with Confidence

Shop confidently with Teesofus — eligible items may be returned within 30 days of delivery, and refunds will be issued to your original payment method within 14 business days. Below is a full overview of our return and exchange process to keep your shopping experience simple, transparent, and stress-free.

Buy with Confidence at Teesofus
At Teesofus, your satisfaction matters most. If your order doesn’t meet expectations, you can return it within 30 days from the delivery date. Once your return is received and approved, we’ll process your refund within 14 business days to your original payment method.
We aim to make every return or exchange quick, fair, and easy — so shopping with us is always a pleasure.

Quick Facts
• Return Window: 30 days from delivery date
• Item Condition: Must be unused, unwashed, and include all original packaging and tags. Proof of purchase required.
• Return Shipping: Customers are responsible for return shipping costs unless Teesofus shipped a defective or incorrect item — in that case, we’ll cover return shipping.
• Refund Timing: Refunds are processed within 14 business days after approval. Banks may take an additional 3–5 business days to reflect the amount.
• Exchanges: Only available for defective or incorrect items. For other preferences (size, color, or style), please return the original item and place a new order.

How to Request a Return — 3 Easy Steps

1. Email Us: Send your request to support@teesofus.com, including your full name, order number, reason for return, and a screenshot of your order confirmation.

2. Attach Proof (if applicable): If your item is damaged or defective, please include photos or a short video to help us verify quickly.

3. Ship the Item: After approval, we’ll send you a Return Authorization (RMA) and return address. Once we receive and inspect the item (typically within 72 hours), your refund will be confirmed.

Why This Policy Works for You
• Transparent & Simple: No complicated terms or hidden conditions.
• Fast Response: All return requests reviewed within 72 hours.
• Customer-Focused: If we make an error, we cover all related costs.
• Shop Risk-Free: Try items at home and return what doesn’t fit — hassle-free.

Common Questions
Q: Can I exchange for a different size?
A: Exchanges are only available for defective or incorrect items. For other changes, return your original item and place a new order.

Q: Who pays for return shipping if the item doesn’t fit?
A: For size or style changes, customers pay return shipping. If the item is defective or incorrect, Teesofus covers the cost.

Q: How long does it take to confirm my return?
A: All returns are reviewed within 72 hours of receiving your package.

Q: My refund hasn’t arrived after 14 business days — what should I do?
A: Check your payment account first. If it still hasn’t appeared after 14 business days, contact us at support@teesofus.com for immediate help.

Notes & Exceptions
• Final Sale / Clearance Items: Non-returnable and clearly marked as “Final Sale.”
• Customized or Personalized Items: Cannot be returned unless defective or damaged upon arrival.
• Proof of Defect: Photos or videos are required to confirm defective claims.

Need Help?
We’re always happy to assist. For return or exchange questions, reach out to support@teesofus.com — our friendly support team will respond promptly to ensure your satisfaction.

Company Information
TEESOFUS LLC
Address: 8655 Bay Parkway, Apt A2, Brooklyn, NY 11214, United States
Website: teesofus.com